Privacy Policy
Last updated: December 2024
Introduction
Undercover Concepts is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website or engage our services.
Information We Collect
We may collect the following information:
- Name and contact details (phone, email, address)
- Property details relevant to your project
- Project requirements and preferences
- Payment information for transactions
- Website usage data through cookies
How We Use Your Information
- To provide quotes and information about our services
- To manage your building project
- To apply for permits on your behalf
- To communicate about your project progress
- To send warranty information and maintenance reminders
- To improve our services and website
Information Sharing
We do not sell your personal information. We may share your information with:
- Building surveyors and engineers (for permit applications)
- Council authorities (as required for permits)
- Suppliers and subcontractors (as needed for your project)
- Finance providers (if you use Humm or similar)
Data Security
We implement appropriate security measures to protect your personal information. However, no internet transmission is completely secure, and we cannot guarantee absolute security of data transmitted online.
Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the details below.
Cookies
Our website uses cookies to improve your experience and analyze site usage. You can control cookie settings through your browser preferences.
Contact Us
For privacy-related inquiries, contact us at: info@undercoverconcepts.com.au or call 1300 270 740.